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  1. Wachovia was pretty bad but WellsFargo is truly awful! I work with elderly and mostly high net worth clients helping them with their bills and I deal with many banks and brokerage firms on a daily basis. WellsFargo could not care less about the individual client, their customer service is the worst in the industry, even their managers do not return calls and they are so huge and stuck in corporate policy that they can not get anything done. What a mess. I will never bring a client to them and am transferring any clients who currently bank there.
    There are plenty of banks that are good and take care of their customers. There is no need to bank with WellsFargo.

    We all have to hope that it will catch up with them and they will eventually go out of business but that is not likely.

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