Ten months ago, I purchased a PowerEdge SC420 server when Dell had one of their crazy one-time deals. I got a system with a Celeron 2.53Ghz CPU, 512M of RAM (since upgraded to 1G), 160G SATA hard drive, CD-ROM, and gigabit Ethernet for $265 shipped.
This morning I got an email from Dell, informing me that I’m two months from having the support contract (e.g., one-year warranty) expire, and would I like to renew? I’ve never needed to call them for service, but I thought I’d see how much they wanted out of curiosity.
I paid $265 for the system originally. Dell wants $295 for a two year warranty extension, believe it or not. I just don’t understand their economics. I can go to their website right now and buy a Dimension 1100 with pretty much the same specs (CPU-wise) as my SC420 for $299.